Alex was helpful for me during my application for my ILR visa. When I first met with her, she was able to reassure me that my timeline was accurate and that I was able to apply for ILR. It was nice to have her share her knowledge with me, which relieved me immensely. Alex ensured the documents were uploaded and prepared a very informative cover letter that clearly stated that I met all of the ILR requirements, that gave my application a polished look.
I also appreciated that although Alex was on holiday during part of the time she and I worked together, she kept me updated on the status and forwarded all emails in a timely manner. She also sent me my decision email that she had received within a matter of minutes of receiving it, thus, not leaving me wondering if I had received the Home Office response.
Alex was easy to talk to during out meetings and always made me feel at ease. I appreciate her help and was thrilled to receive my confirmation of YES for my ILR visa application!
Thank you, Alex for your support and kindness.